A new journey for growing children, heartfelt care from us. The Panda Doctor Club has now accompanied more than 100,000 families through every stage of their child's growth. Grateful for the trust of every family along the way, we are now opening exclusive enrolment benefits for Panda members — safeguarding your child's health and giving your little one a solid foundation to grow with confidence.
Four-in-one care for every child
Every child who joins the Panda Doctor Club enjoys New Century Healthcare's signature membership service: a "four-in-one" care team dedicated to each member, providing the most attentive support as your child grows.
- A dedicated family doctor
- A dedicated preventive-care (health) doctor
- A dedicated VIP member account manager
- A dedicated senior member consultant
What the Panda Card covers
The Panda Card turns routine and hospital care into predictable, member-only pricing. Some services are free for members, outpatient and emergency items are 40% off, and inpatient items are 30% off:
| Free for members | 40% off (outpatient & emergency) | 30% off (inpatient) |
|---|---|---|
| General outpatient & emergency consultation fees at Panda Doctor clinics | Outpatient & emergency examination fees | Specialist consultation fees |
| General preventive-care consultation fees | Outpatient & emergency medication fees | Inpatient room fees |
| Annual health check-up | Outpatient & emergency laboratory fees | Inpatient treatment fees |
| Ward upgrade (when rooms are available) | Outpatient & emergency consumables fees | Inpatient laboratory fees |
| Reminders for appointments, vaccinations and card renewal | Outpatient & emergency treatment fees | Inpatient examination fees |
| Inpatient medication fees | ||
| Inpatient consumables fees | ||
| Inpatient nursing fees | ||
| Inpatient surgery fees |
Please note
- Excluded items include but are not limited to: special medications; special laboratory tests; special examinations; special consumables; special outpatient & emergency treatments and consultation fees; the psychological counselling clinic; and items that already carry a discount, such as surgery packages, check-up packages and dental services.
- Members who enrolled online or on campus can check whether an individual item is discounted at the enquiry kiosk of their home campus, or confirm with their VIP account manager.
Fifteen membership privileges
Beyond medical pricing, Panda members receive benefits across the whole care journey:
- Exclusive new-member welcome gift
- Call-back service from the member family doctor / preventive-care doctor
- Exclusive birthday gift
- Priority points privileges
- Member-only events and activities
- Family benefits gift package
- Welcome gift on arrival for outpatient visits
- Visiting gift during hospital stays
- Exclusive Panda kids' meal
- Dedicated member parking
- Deposit-free admission and online checkout
- In-room checkout service for members
- Dedicated member billing counter
- 400 member booking hotline and appointment services on the Panda Medical app
- Exclusive limited-edition IP merchandise privileges
Year after year, children grow — and the companionship never changes. With professional, detail-focused medical services and thoughtful, diversified membership benefits, the Panda Doctor Club responds to every family's hopes for their child's growth.
This autumn, with heartfelt care, we accompany your child calmly onto the next stage of growing up.
Join the Panda Doctor Club
Our international patient team can help international families enrol in the Panda Doctor Club, arrange pediatric appointments at a New Century Healthcare campus, and explain how member benefits apply to your visit.
This article introduces a membership programme and does not replace medical advice. Benefit details are subject to the official terms of the Panda Doctor Club; please confirm item-level coverage with your VIP account manager.